Software Support & Maintenance Services

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Software Support & Maintenance Services

Keep your business viable.

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What we do

We respond promptly to any production issues that may arise and quickly resolve them. With Tallium, you get a dedicated team for continuous product improvement.

Product enhancement

Regular issue resolution and fresh features will ensure your product continually improves and evolves, keeping it ahead of the competition.
Tech stack updates

Your technology stack will get regular updates, including databases, frameworks, and libraries, to ensure it stays secure and high-performing.
Post-release cost management

We control the expenses linked to maintaining your growing product (infrastructure, storage, third-parties) to keep your costs in check.
Compliance management

To meet the highest security bar and protect your data, we will make your product compliant with data protection regulations and industry standards.

Keep your solution
always on track

Let�s discuss it!

Like your in-house support team, but better

Choosing to collaborate with Tallium instead of hiring in-house developers for ongoing software support gives you a range of benefits. Here�s how we differ.

In-house support team

Strong tech skills
Full-time engagement
Complete control over your project
Deep product knowledge
Quick recruitment and onboarding
No overhead costs
No operational burden
Team scaling up or down

Tallium�s thriving partnerships
evolving great products

We�re in it for the long haul with our clients, making sure their products are always up-to-date. Explore some examples of the projects we�ve been supporting for years.

Switch ? building and refining an advanced online education platform of international business schools for more than 3 years

The Switch platform helps create and deliver coaching programs for European business schools. The course builder allows designing of unique curriculums with different sets of modules and activities for each school.

Transitioning Mediapoint�s Printing Orders to the Digital Realm through a Web Platform

The Tallium team has developed and implemented the requested solution that fully meets our goals. We were pleased to work with Tallium, they are enthusiastic about the project and committed to producing great results within super-tight terms.

X-Forces � 5-year long journey of creating and supporting a learning community that helps UK veterans become entrepreneurs

Tallium provided us with goals at each point of the development and stuck to them. We have been informed of all design progression and updates on a regular basis, which was great to have.

Dax Gearing

Mentoring & Knowledge Manager, X-Forces Enterprise

Switch ? building and refining an advanced online education platform of international business schools for more than 3 years

Transitioning Mediapoint�s Printing Orders to the Digital Realm through a Web Platform

X-Forces � 5-year long journey of creating and supporting a learning community that helps UK veterans become entrepreneurs

Tallium provided us with goals at each point of the development and stuck to them. We have been informed of all design progression and updates on a regular basis, which was great to have.

Dax Gearing

Mentoring & Knowledge Manager, X-Forces Enterprise

Switch ? building and refining an advanced online education platform of international business schools for more than 3 years

Support your product with the team that built it

A majority, 88%, of our clients opt for our software support and maintenance services. The reason is simple: our support team makes it easy to evolve your solution, improving the experience for everyone involved � you, your internal team, and your customers.

Long-time value

Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.

Same-roof support

Your product will be supported by the same people who developed it, saving you from developer switching costs and long onboarding times.

Minimized risks

With our team monitoring your product, we foresee potential issues and eliminate them before they impact your users or harm your business.

Scalable team

We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don�t require.

Scalable team

We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don�t require.

Long-time value

Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.

Same-roof support

Your product will be supported by the same people who developed it, saving you from developer switching costs and long onboarding times.

Minimized risks

With our team monitoring your product, we foresee potential issues and eliminate them before they impact your users or harm your business.

Scalable team

We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don�t require.

Long-time value

Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.

Hire our team to keep your software well-maintained

Want to discuss our support services in more detail?

Choose a support package that works for you

Pay only for the actual work done, ensuring full transparency in our processes

Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service

Standard

30h/month

Support hours included

See all features

Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service

4hours

Recommended

Premium

80h/month

Support hours included

See all features

Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service

2hours

Enterprise

Custom

Support hours included

See all features

Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service

1hours

Maintenance plan & strategy implementation

Ongoing software maintenance

Security patches and fixes

Regular product and platform audits

Performance monitoring & solution stabilization

Backups and disaster recovery

Database administration

SLA review and update

One team, multiple gains

With Tallium, you get a catch-all partner that will refine your product all the way through.

Let�s Discuss Your Project

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Software Support & Maintenance Services

What we do

Product enhancement

Tech stack updates

Post-release cost management

Compliance management

Like your in-house support team, but better

Tallium�s thriving partnerships evolving great products

Support your product with the team that built it

Choose a support package that works for you

One team, multiple gains

Let�s Discuss Your Project

Tallium�s thriving partnerships
evolving great products